FAQs – Cool Design Iceland ehf


How quickly does my order ship out?

It generally takes 3-5 business days before orders are ready for shipment.

How are my items shipped?

I ship all orders through the Icelandic Postal Service, Íslandspóstur hf., the leading postal service in Iceland for over two centuries.If you need an item expedited, please contact us and we will make arrangements for express shipping and charge accordingly.

Do you ship internationally?

Absolutely! Some countries are excluded from shipping, however, please contact us to verify.

Can I return?

If you would like to return your recently purchased product from Cool Design Iceland, I please ask that you contact cooldesign@cooldesign.is. Please keep in mind that you have 7 days to return the product.  

I own a store and would love to sell your products in my shop! Do you do wholesale?

Yes! Wholesale is available for retailers only. Please email me at cooldesign@cooldesign.is for more info.