Terms & conditions – Cool Design Iceland ehf ISK US$

Terms & conditions

Terms & conditions:

Cool Design Iceland website and stores are made available with the following Terms and Conditions. Please read carefully before placing any orders on www.cooldesign.is

Cool Design Iceland webshop is a trading name of AZA ehf. in Iceland under the registration number: 560813-1550 & VAT number 114759. Our address is Cool Design Iceland, Huldubraut 30, 200 Kópavogur, Iceland. Our phone number is +354-699-1179. If you have any comments or questions regarding our website or shops you can email us at cooldesign@cooldesign.is

SHIPPING

Shipping:

Cool Design Iceland ship all orders through the Icelandic Postal Service, Íslandspóstur hf., the leading postal service in Iceland for over two centuries. I'm very careful and I guarantee that every product is thoroughly inspected and packaged before delivery.

The product you buy from my website will be shipped 48 hours from your order confirmation. Once your product is shipped, you will receive an email from us with shipping details and tracking number.

Returns & exchanges:

If you would like to return your recently purchased product from Cool Design Iceland, I please ask that you contact cooldesign@cooldesign.is. Please keep in mind that you have 7 days to return the product. I will need the purchase order number, date of purchase and the reason for why you would like to return the product. The cost of returning the product is covered by the buyer and the method which the buyer uses to return the product is up to him.

Items should be returned new, unused, and with the original packaging unharmed. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

If all the conditions above are met and the buyer decides to return the product, the refund will be credited to the buyer’s credit card and will include shipping costs for faulty items. Please note that card refunds may take up to 7 business days to complete, this can vary between card issuers.